Refund policy

Refund Policy for comics and portraits (Not the comic kit - for comic kit scroll down)

If you cancel your order before we start work on it then you can have the order refunded in full. 

If you cancel your order once we have started drawing it then you can have a partial refund, the amount will depend on how much work we have done. 

We guarantee that everyone will love their artwork. We will edit it until you are happy - 70% of the artwork we create needs at least a small edit, so don't be shy in asking for them. It is very important to us that you walk away with artwork that you love.

If you change your mind about the artwork, i.e you don't want it anymore but we have created it and completed to brief and it is accurate and correct, you won't be able to get a refund. 

If we complete your artwork and then you decide you want to make a change which is outside of the initial brief then we might charge you a small fee, it will depend on the amount of work required to make the change. 

If you order a digital file and it doesn't match the print spec required by the printer we will fix it. 

You can always contact us for any return question at hello@makemeacomic.com